Policies
The terms that apply when you use this website or engage ROO Collective.
Effective 9 October 2026. This website is operated by ROO Collective Sdn. Bhd. (202501040810 (1642219-U)) (“ROO Collective”, “we”, “us”).
Content on this website is general information about our services. It is not accounting, tax or legal advice for your circumstances; advice is given only under a written engagement.
You must not misuse this website or attempt to gain unauthorised access to it. We may update or suspend the website at any time.
Each engagement is confirmed by a written quotation or engagement letter setting out scope, fees and timeline. Our Service Terms, Payment Policy and Refund Policy form part of every engagement unless the engagement letter says otherwise.
Content and branding on this website belong to ROO Collective and may not be copied without our written permission.
To the extent permitted by law, we are not liable for indirect or consequential loss, or for loss caused by incomplete or inaccurate information provided to us, delays by authorities, or events outside our reasonable control. Our total liability for an engagement is limited to the professional fees paid for it.
These terms are governed by the laws of Malaysia and the courts of Selangor have jurisdiction over any dispute.
Questions about these terms: info.roocollective@gmail.com.