FAQ

Frequently asked questions

Answers to what business owners ask us most.

Accounting & outsourcing

Which accounting software do you work with?

We work with the major cloud and desktop packages used in Malaysia and can recommend one if you are starting fresh. We can also migrate your existing records.

How do I send you my documents?

Through a shared secure folder or your accounting software’s document inbox. We send a checklist and reminders each month so nothing is missed.

Tax compliance & advisory

When is my company’s tax return due?

Form C is due within seven months after your financial year-end. Tax estimates (CP204) must be submitted at least 30 days before the start of each basis period.

Do I need to implement e-Invoicing?

LHDN is phasing in e-Invoicing by annual turnover. We will confirm your phase and what you need to change in your billing process.

Payroll & HR administration

How many employees do you need to start?

None in particular — we run payroll for teams of two as well as larger companies, priced by headcount.

Can you pay salaries directly?

We prepare the bank payment file for your approval; you release the payment from your own account, so funds never leave your control.

Audit & assurance support

Do you sign audit reports?

No. Statutory audit opinions are issued by an approved company auditor who must be independent of the company’s accountants. We prepare you for the audit and coordinate with your auditor.

Can my company be exempt from audit?

Some private companies qualify for SSM’s audit exemption based on dormancy, revenue, total assets and employee thresholds. We review your figures against the current criteria.

Business advisory

Do you only advise existing clients?

No. Advisory projects can be standalone and are quoted by scope.

Can you help us prepare for fundraising?

Yes. We build the financial model, prepare the numbers investors ask for and support you through due diligence.

Company incorporation & secretarial

Can I switch to ROO Collective from my current company secretary?

Yes. We prepare the resolutions, lodge the change with SSM and collect your statutory records from the outgoing secretary.

How much share capital do I need to incorporate?

A Sdn Bhd can be incorporated with as little as RM1, although some licences and banks expect more.

Talk to our team

Still have questions?

Our first consultation is free.